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Now that
summer is ending and fall is rolling in, our attention is turning
to football, raking leaves, sending the kids off to school and -
product marketing plans. That's right, product marketing plans. Whether you are a
small business or a large corporation, a marketing plan is
essential to reaching your desired financial results.
Without a plan, you don't know where you are or where you are
going and you'll never know if you get there. The marketing plan
acts as a road map that outlines strategies, objectives, and
specific tactics. An effective plan will help your company achieve
financial goals, allocate resources efficiently, and establish
metrics for accountability.
Before a plan is written, you must make an assessment of where
you are today. A careful analysis precedes the writing of the
plan. During the analysis, you must take a look at current
marketing efforts, business objectives, economic factors, prospect
and customer activity and competitive activity. Next, marketing
goals need to be established. These should be supportive of the
company's overall business objectives. Once marketing goals are
clearly defined, specific tactics can be addressed.
Your marketing plan should articulate what you wish to
accomplish, how you will do it, when it will be complete, and how
you will measure it. As you begin to work on your marketing plan,
here are a few things you should consider:
Marketplace Analysis
This analysis begins with a thorough understanding of the
prospects and customers you expect to buy your product or service.
Determining a target market is critical to establishing a
successful product marketing plan. This should start with a profile of your current
customer base. The profile should include: who your customers are,
which products and services they purchase, how much they spend,
how often they purchase, who are the decision makers, etc. The
analysis should include detailed demographic information and
economic trends that may indicate changes in the marketplace.
Competition
Whether you're a manufacturer or a contractor, there's always
an opposing force at work: your competition. Accurate information
about the competition and their marketing efforts is powerful. You
can gather information about the competition by reading trade
journals, attending trade shows and trade association meetings,
asking your sales people, and polling your customers. Many
companies cannot outspend their competition, but you can outsmart
them.
Market Strategy and Tactics
When marketing goals are established and confirmed by
management, you can develop a strategy and the specific tactical
elements of your plan. The ideal approach is to develop a plan
without any budgetary numbers attached. Attaching numbers at the
onset often restricts creative thinking. The tactics you use
should include trade shows, advertising, collateral and brochures,
direct mail, telemarketing, public relations, interactive media,
and various other items.
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For the most
impact and the maximum return on investment, all elements should
be planned simultaneously. Rather than planning the direct mail
program, then moving to the trade show program, a comprehensive
approach will complement and enhance all elements. If you plan to
exhibit at a trade show, how can telemarketing, direct mail and
advertising help you reach objectives and increase your return?
Taking a comprehensive approach enhances all of the marketing
elements. Don't forget to include measurement devices in all
programs. Like all other disciplines, marketing must be
accountable for its ROI.
Budget
The budget is a great tool for allocating resources, and it
often brings marketers back into reality. The budget should cover
all anticipated expenditures such as advertising, direct mail,
collateral production, and other marketing investments. While many
in marketing dislike the budget, it can be your best ally. A
carefully prepared budget and a complete inventory of your
activities, results, and ROI can provide you, and management, with
tangible evidence that your marketing dollars are being spent
wisely.
Marketing the Plan
An essential step that is often overlooked is marketing the
plan. Since marketing doesn't operate within a vacuum, it is
critical that the marketing plan's objectives, tactics and
schedules are communicated throughout the organization. Since the
marketing plan cannot be implemented without the assistance of
others within the organization, it should not be developed without
the input of other departments. Finance, manufacturing, sales and
other departments must be involved in marketing plan development
and implementation. By including other departments in the process,
you are effectively educating them and giving them some ownership
of the marketing process. This internal marketing will pay off
throughout the year as others become champions of your marketing
efforts.
Dynamic Plans
Many companies make the mistake of writing a
product marketing plan and just
putting it on a shelf where it collects dust. To be effective,
marketing plans must be living documents. They must be constantly
modified and adjusted to take changing market conditions into
account. Throughout the year, a large customer may go out of
business, a competitor may be sold, your top sales representative
may leave, or a number of other things may happen. Your marketing
plan will need to be modified to account for these changes.
Furthermore, as programs are implemented, you may want to modify
your plans based on year-to-date results. At year-end, your
proactive approach to managing the plan will have helped the
company reach desired goals and objectives.
Developing a successful marketing plan requires time and a
commitment While the planning starts in the fall, implementing and
working the marketing plan is an ongoing process. Your marketing
plan should be comprehensive, dynamic, and communicated throughout
the organization. Without a product marketing plan, essential elements can
be overlooked. By building a marketing road map, you and your
company can be sure to reach your destination. |